Rates, Payment, and Cancellation Policy

  • We accept Visa, Mastercard, Discover, and American Express for all vacation linen rentals.

    • 7+ days before arrival: $20 credit card service fee.
    • Within 7 days of arrival: 50% of the total order charged.

  • Yes! We offer multi-week linen rental discounts, which apply automatically when selecting dates for an extended stay.

  • Yes, a $50 minimum order is required for delivery.

  • A $20 delivery fee applies to orders for vacation rental homes on Saturdays during the summer. This fee covers both delivery and pickup. Additional fees apply for other days of the week.

Timing, Hours, and Locations

  • To ensure availability, place your order as soon as your vacation rental plans are confirmed or at least two weeks before your stay. We accommodate same-day and last-minute linen rental requests based on availability, but items and services sell out during peak summer weeks.

  • We provide linen rentals and vacation concierge services throughout Long Beach Island and the greater New Jersey area. When are deliveries and pickups scheduled?

    • Summer Saturdays: 9:00 AM – 6:00 PM (most deliveries by 2:00 PM, subject to traffic).
    • Other days: More flexible—contact us if you need linens delivered by a specific time.

  • During the summer, linen deliveries and pickups occur on Saturdays between 9:00 AM – 6:00 PM, with most completed by 2:00 PM. Delivery times may vary based on traffic and route scheduling. For other days of the week, we offer flexible delivery times. Contact us if you need linen rentals by a specific time.

Cleaning Methods and Experience

  • Our linens and towels are professionally laundered after every use by a trusted linen supply service that also serves Long Beach Island hotels. This ensures hotel-quality cleanliness for your vacation rental linens.

  • All our rental items are brand new. We replace any damaged or worn items immediately.

  • Yes! Follow these care instructions to prevent damage:

    • Towels: Wash separately, no bleach, no ironing. If stained, use OxyClean or leave it for our service.
    • Linens: Wash in cold water, delicate cycle, mild detergent, tumble dry low. No bleach. Avoid mixing with colored items or beach towels.

    For hassle-free vacation linen rentals in New Jersey, trust Simple Stays to handle your laundry needs!

Drop Off & Pick Up

  • No, you don’t need to be there for vacation linen delivery or pickup. We will leave your linens and towels in a safe spot, usually at the front door. If that’s not possible, we will place them in the outdoor shower and notify you of the location.

  • No, you don’t have to clean or fold any rental linens. We want your vacation to be stress-free! Simply leave the items as is for pickup.

  • On your checkout day, ensure all delivered linens and rental items are accounted for. Place the containers with covers in the same location they were dropped off by 9:00 AM.

    For beach rental items, remove all sand, sunscreen, and debris, and make sure everything is dry before returning. A cleaning fee will apply if beach items are returned dirty.